Always Connected, Always in Touch
VoIP phone systems, networks, Wi-Fi, and business connectivity for growing businesses across Hull, Yorkshire, and the North East.
Staying Connected Shouldn't Be a Struggle
When your internet drops or your phone system can’t keep up, everything slows down: calls get missed, work grinds to a halt, and your team feels it. Reliable connectivity and modern phones should be the boring bits that simply work.
From Constant Dropouts to a Reliable Connection
Right now, slow or unreliable internet might be costing you in lost time and stalled work every time it stutters. We design business-grade connectivity built for reliability and speed, so being online is something you stop having to think about.
From Wi-Fi Dead Zones to Coverage That Reaches
Patchy Wi-Fi and dead spots leave people unable to work the moment they move around the building. We survey and design your network for full, consistent coverage, so your team stays connected wherever they are on site.
From Tied to the Desk to Calls From Anywhere
An old phone system keeps your team chained to their desks and the office, just to take a call. With modern VoIP, they can make and take calls on a laptop or mobile wherever they are, so work isn’t stuck to one location.
From an Ageing System to Phones That Flex
Traditional phone systems are costly and awkward to change every time you grow or move. You need a system that flexes with you and ties into the tools you already use, so your phones keep pace with the business.
Connectivity Is One Conversation
We bring it all together. Phones, networks, and the IT behind them, looked after by one team that actually talks to itself.
One Team for Phones and Internet
With both your phones and your connectivity looked after by one team, there’s a single number to call and one team that owns the fix, whatever the issue.
Joined Up With the Rest of Your IT
Because we look after IT too, your phones and network aren’t treated as separate islands; they’re designed to work as part of your wider setup. That means fewer gaps, fewer compatibility headaches, and a setup that feels seamless.
Built and Tuned for Your Premises
We assess your premises properly, including Wi-Fi surveys to map coverage and dead spots. Your connectivity is designed around your actual space.
Phones That Fit How You Work
We set up VoIP around how your team actually operates, including the way you handle calls across sites and on the move, so the system fits your business rather than the other way round.
Connectivity That Scales With You
As you add people, move premises, or open new sites, your phones and connectivity should just keep up. We design both to flex with the business so growth never means ripping it all out and starting again.
We would highly recommend them.
“Nothing is too much trouble & they explain things to us in a way which has made it & makes it easy to understand.
Not only a high quality service but also friendly, very polite & reliable too. We would highly recommend Stonemere IT to another business.”
What's Included in Our VoIP & Connectivity Service
Cloud-Based VoIP Telephony
Modern, flexible phone systems that work wherever your team does — desk, home, or mobile. Calls follow the person, not the desk, with full hunt groups, call recording, voicemail to email, and everything else you’d expect from a business phone system, without the hardware overhead of a traditional PBX.
Broadband & Connectivity Management
Full management of your internet connectivity, including liaison with your broadband provider, monitoring for performance issues, and troubleshooting when things go wrong. One call to us covers everything, regardless of which carrier your line runs through.
Firewall Management
Configuration, monitoring, and ongoing management of your firewall, keeping your network secure, your traffic optimised, and your connectivity reliable. Rule changes, security updates, and performance reviews all handled as part of the service.
Network Infrastructure Management
Proactive monitoring and management of your switches, access points, and wider network infrastructure. We maintain configuration backups of all network hardware, manage VLAN segmentation, and make sure your Wi-Fi coverage is optimised for how your building and team actually work.
Connectivity Planning & Procurement
Honest, vendor-neutral advice on broadband options, carrier selection, and infrastructure investment. We spec the right solution for your requirements, manage the procurement process, and make sure everything is built into your EasiPlan roadmap with clear costs and timelines.
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Frequently Asked Questions
We Already Have a Phone System. Do We Need to Replace It?
Not necessarily – it depends on whether it’s still serving your business well. If your current system is tied to a specific office, can’t support remote working, or is coming to the end of its life, a cloud-based VoIP system is worth considering. If it’s working well and does what you need, we’ll tell you that too.
How Reliable Is VoIP Compared to a Traditional Phone System?
When it’s properly set up and supported by a stable internet connection, VoIP is at least as reliable as a traditional system (and significantly more flexible.) The reliability issues most businesses associate with VoIP usually come down to poor configuration or an underpowered internet connection, both of which are entirely avoidable with the right partner.
What Happens if Our Internet Goes Down?
A good VoIP setup includes failover options, so calls can be diverted to mobile numbers automatically if your primary connection fails. We design connectivity solutions with resilience in mind, so a single point of failure doesn’t mean your phones go dead.
Can We Keep Our Existing Phone Numbers?
In most cases, yes. Number porting is a standard part of any VoIP migration. Your existing numbers transfer across, so there’s no disruption to the people trying to reach you.